North Dakota State University

NDSU RESIDENCE HALL STUDENTS

CABLE TV

TROUBLESHOOTING


Troubleshooting for cable-ready TVs and VCRs

  1. PROGRAMMING TVs/VCRs
    Please reference your owners manual under cable TV hook-up.
  2. MISSING CHANNELS
    Check for CATV/Norm switch (located at front or side panel of TV). Switch to Norm then back to CATV. If not located on TV, then with on-screen programming with remote Menu/Reset, look for Cable/Air; make sure TV is set on CATV/STD Mode, not HRC or IRC. Follow the same instructions if using VCR remote with TV remaining on channel three (3).
  3. DOUBLE IMAGES/SNOWY RECEPTION
    Check all connections from the wall to the TV/VCR. Some VCRs come with push-on cables; we recommend utilizing the NDSU supplied cables for improved quality.
  4. SNOWY/BLUE SCREEN
    Check connections, VCR Mode. Some TVs go to blue screen during an outage. Do not assume there is a VCR problem if blue. Check cable going directly to TV eliminating the VCR to verify it is not the VCR. Also check with your neighbor to see if they are experiencing any technical difficulty.

If cable TV is still not operational after trying all the above, report the trouble to your Hall Directory or an RA.

If there is a problem with more than just your TV, such as an entire residence hall floor is experiencing problems or the entire residence hall is without cable TV, report the problem to a Hall Director or an RA.

To receive optional premium channels, remote control and pay-per-view, you will need an addressable converter available from Cable One of Fargo. Call 280-0033 for more information.

If you have any questions, please contact University Telecommunications at 1-8401.



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Prospective students may schedule a visit by calling 1-800-488-NDSU.
linda.krogenbrandt@ndsu.edu
Last Updated: Thursday, October 19, 2006 14:28
Published by North Dakota State University
University Telecommunications
Phone: 701-231-8401
Toll-free: 1-800-643-7242
Address: Thorson Maintenance Center
P.O. Box 5383
Fargo ND 58105-5383